Patient Access Representative

Sheikh Shakhbout Medical City

Responsible for supervising subordiantes, attending special meetings with other departments, receiving patients who have been transferred from clinics or emergency section, entering all missing information of patients, preparing admissions for patients, and working as cashier.

Providing quality service to all hospital customers

Processing manual receipts for customers, when the billing system is not working

Receiving patients who are transferred from clinics or emergency section

Placing all admission papers in the patient file, and send the file and the patient with the messenger to the seeking ward

Opening new files for patients, and making admission for them after updating his/her information in the system

Filling inpatient claims

Performing Receptionist duties

Performing receptionist tasks, as answering incoming telephone calls to the section

Preparing bills for all inpatient patients

Following up with patients who were admitted to the ward without health insurance

Working as a cashier in the poly clinics, x-ray and emergency unit

Team Work and Coordination

Participating in cross-functional teams and committees as appropriate

Coordinate with other related departments within the organization to ensure effiecint admisisona nd registaration of the patients