Patient Care Coach Manzil Healthcare Services

Key Role Accountabilities:

Introduce the support program to physicians and explain value to patients and physicians.

In-clinic HCP Support, to provide administrative assistance to healthcare professionals by handling data entry and other related tasks.

Maintain regular visits to physicians for referrals and updates.

Provide patients with education on their condition, medication, self-management practices.

Ensure patient s understanding of condition, medication and when to seek help.

Support patients with their pain points to ensure a seamless patient journey.

Perform administrative duties such as collecting patient and physician consents to initiate services.

Timely reporting of updates to physicians regarding their patients.

Maintain accurate and complete patient records.

Meet or connect with patient regularly, as agreed by both parties, for ongoing education and support.

Ensure patients data privacy is 100% protected and confidential information is not disclosed under any circumstances.

Manage and report any potential adverse events, product quality issues or other perceived safety risks according to defined program procedures.

Create and submit reports as needed.

Train other healthcare professionals.