Patient Journey Partner - Ophthalmology - Outsourced
Roche
Employer Active
Posted on 20 Nov
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Your challenges
Partnering with patient journey stakeholders to remove roadblocks and unlock value.
Stewarding Roche s products through their lifecycle and supporting their appropriate use, which includes sharing their merits with HCPs in a truthful and balanced manner.
Sharing patient and stakeholder needs internally, pulling in expertise and resources locally and from the network, and driving solutions that deliver outcomes faster.
Ensuring great customer experience whenever stakeholders in the ecosystem engage with Roche.
Desired Candidate Profile
You demonstrate excellent entrepreneurial mindset with outstanding customer centricity
You possess Growth mindset, able to learn quickly, take risks and experiment
You have a deep understanding of patient journey(s) and related Roche products
You have a robust understanding of medical affairs strategies and tactics and business acumen
You bring excellent customer engagement skills
You showcase cross-functional leadership experience
Company Industry
- Medical
- Healthcare
- Diagnostics
- Medical Devices
Department / Functional Area
- Sales
- Business Development
Keywords
- Patient Journey Partner - Ophthalmology - Outsourced
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Roche
At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters./p> The Position b>Purpose/b> p>The Patient Journey Partner works closely with patients and all b>stakeholders directly touching the patient journey/b>, gaining a deep understanding of their needs in order to connect Roche s capabilities to b>co-create meaningful solutions/b>./p> By overseeing the patient journey in its entirety, the Patient Journey Partner identifies b>shared purpose /b>among stakeholders and leverages this to co-create solutions./p> Being successful in this role will deliver b>better outcomes for patients /b>and better community value, ultimately resulting in better commercial results./p> b>The scope /b> /p> What this role is: It is b>locally embedded /b>in the ecosystem/p> It is an b>integrated role/b>, functionally agnostic, i.e. it does not fit into the traditional concepts of Commercial/Sales or Medical Affairs./p> It has b>no profitability, sales objectives or incentives/b> /p> It acts as trusted partner and b>primary point of contact /b>for defined stakeholders (physicians, nurses, pathologists, etc.)/p> It works closely with the PJPs and HSP within the ecosystem to create value for the customers and collaborates with PJP of similar DA within b>DA pods/b> in Levant and the Network/p> /p> b>What this role is u>not/u>:/b> /p> It does b>not engage in tell-and-sell /b> /p> It is b>not limited to scientific engagement/b>./p> It does b>not act as the exclusive /b>point of contact for defined stakeholders./p>