Patient Safety and Risk Officer American Hospital Dubai LLC

Supports and monitors the risk management program taking a proactive approach to help minimize and mitigate clinical risk.

Supports internal risk identification mechanisms including, but not limited to incident reports, medical record reviews, clinical audits, patient complaints, claims and risk assessments.

Investigates patient safety issues and incidents within the organization and report patient safety data in actionable formats

Demonstrates a strong overview of the progress of incident and complaint investigations and ensures the Director of Risk Management is informed of any issues or risks.

Supports the process for reporting and updating information relating to patient safety incidents, complaints and near misses.

Promotes patient safety during the review of incident and complaint data, aiming to enhance patient outcomes and the effectiveness of care.

Analyzes complex information from claims, incident, and complaint investigations to formulate suitable action plans that foster positive change Supports the collection, analysis and presentation of quantitative and qualitative risk management data (Incidents, complaints, claims) to measure the impact of change and monitor ongoing improvement efforts.

Participates in proactive risk reduction activities using such tools as Failure Mode Effect Analysis and Hazard Vulnerability Analysis.

Participates in educational presentations that facilitate the understanding and implementation of patient safety and risk management practices

Ensures the safekeeping of investigation reports and associated documentation related to sentinel events.