Patient Safety & Quality Officer

Mersal

• Implement Quality Standards
  Ensure adherence to national and international quality standards (e.g., JCI, GAHAR, ISO) across all departments.
• Monitor Key Performance Indicators (KPIs)
  Track and analyse quality indicators related to patient safety, clinical outcomes, and service efficiency.
• Conduct Internal Audits
  Perform regular audits and inspections to identify areas for improvement and ensure compliance with policies and procedures.
• Support Accreditation Processes
  Prepare documentation and coordinate activities related to healthcare accreditation and licensing.
• Incident Reporting and Analysis
  Participate in the investigation of clinical and non-clinical incidents, and follow up on corrective and preventive actions.
• Quality Improvement Projects
  Lead and support quality improvement initiatives in collaboration with various departments.
• Train and Educate Staff
  Deliver training sessions and workshops on quality standards, patient safety, risk management, and reporting tools.
• Prepare Reports and Presentations
  Compile quality-related data and present findings to hospital leadership and relevant committees.
• Develop Policies and Procedures
  Assist in the development, review, and update of hospital policies, protocols, and standard operating procedures.
• Enhance Patient Safety Culture
  Promote a culture of continuous improvement, safety, and patient-centered care across the organization.

• Strong understanding of healthcare standards and accreditation requirements (e.g., JCI, GAHAR).
• Excellent analytical and reporting skills.
• Ability to conduct audits, analyze KPIs, and implement improvement plans.
• Effective communication and coordination across clinical and non-clinical teams.
• Proficiency in Microsoft Office and quality management tools.

Working condition

• Job Type: Part-time (3 days)
• Working Hours: 8 hours per day