Patient Services Specialist

Riyadh Hospital

Duties & Responsibilities:

• Greeting and directing patients to examination rooms
• Scheduling patient appointments and making reminder calls
• Informing patients about delays and wait times
• Update and verify patient information at every visit
• Assist patients with filling out patient history forms, consent forms, and payment contract forms
• Receive and process cash and credit card payments for medical services rendered
• Review patient accounts, identify delinquent accounts, and collect overdue payments
• Answer, investigate, and/or direct patient inquiries or complaints to the appropriate medical staff member

Qualification & Experience Requirements:

• Bachelor s degree.
• Proven work experience as a Patient Service Specialist or similar role
• Knowledge of medical terms and practices
• Proficient in Microsoft Office Suite (Word, Excel, Outlook, and Access)

Skills and Competencies:

• Professional manner and appearance.
• Strong interpersonal and communication skills.
• Meticulous attention to detail.

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