Payment Validation Specialist

Mrsool Technology

What You Will Do

• Verifying the non-validated payment cases to determine the corrective actions
• Conducting investigations into claims of fraud, waste, or abuse committed by end-users.
• Analyzing all the given data on different systems to unveil patterns of claims.
• Reviewing refund records for signs of suspicious activity, such as a high cancellation rate correlated with a high basket size.
• Investigating cancellation cases, delivered cases with coupon, and commission evasion
• Communicating effectively with internal and external partners via email and phone upon demand to ensure the investigation results.
• Assist with the implementation of new processes and procedures.
• Report any instances of non-compliance or recurrence of payment risk cases to management
• Preparing briefs regarding findings and recommendations based on investigations
• Perform project related work which includes performing research, written communications, business case development and other activities as assigned
• Revamping process and policies upon investigation that would assess in mitigating the loss resulted of payment risk
• Demonstrates awareness of Mrsool operations including policies, procedures, services, and data processing system.

What We Offer You

• Inclusive and Diverse Environment: We foster an inclusive and diverse workplace that values innovation and provides flexibility.
• Competitive Compensation: Our compensation packages are competitive and include potential share options. Additionally, you will benefit from a performance-based commission structure, rewarding your sales achievements.
• Personal Growth and Development: We are committed to your professional development, offering regular training and an annual learning stipend to help you advance your career in a fast-paced, dynamic environment.
• Autonomy and Mentorship: You ll enjoy a degree of autonomy in your role, supported by mentorship and ambitious goals that drive both your personal success and the company's growth.