Job Description

Roles & Responsibilities

Drive payment product development and management for the country identifying and assessing relevant customer, competitor, and industry insights to define strategies for revenue growth

Provide strategic insight and recommendations on innovative payment product development, targeting, and segmentation strategies, overseeing the product development lifecycle, market demands, technology trends, and the competitive landscape

Manage all elements of the product development life cycle from ideation to launch and post-launch optimization, ensuring a structured approach to product evolution

Lead the implementation of new FMIs (Financial Market Infrastructures) and schemes, ensuring smooth integration and compliance

Create epics and detailed business requirements, translating strategic objectives and regulatory requirements into actionable development tasks for technology teams

Assess current system capabilities and collaborate closely with technology teams on solutioning, identifying optimal technical approaches for new product features and enhancements

Collaborate closely with Operations and Technology teams on new payment product rollouts, enhancements, and process improvements, ensuring seamless execution

Review new and existing regulations, conduct thorough impact assessments, and develop comprehensive action plans to ensure continuous compliance

Manage and deliver regulatory projects within strict timelines, ensuring adherence to all applicable local and international payment regulations

Oversee product financial performance, identifying opportunities and gaps, and developing robust business strategies to drive portfolio growth and profitability

Maintain comprehensive product documentation, capability grids, policies, and procedures, ensuring full compliance with local regulatory requirements and governance approvals

Act as a subject matter expert for payment products, providing guidance and training to internal stakeholders and contributing to client engagement. This includes actively participating in client engagement activities, preparing and delivering pitches, and coordinating initiatives with key clients

Engage directly with regulatory bodies and scheme organizations, representing the firm's interests and ensuring alignment with industry standards

Proactively assess and manage product risk, ensuring compliance with laws, rules, regulations, and internal policies, demonstrating sound ethical judgment and escalating control issues transparently

Desired Candidate Profile

At minimum 4 years of relevant experience in product management or product development within the financial services industry preferably within GCC markets

Demonstrated knowledge of payment product development, financial analysis, and product management principles

Proven experience in driving business innovation, leveraging management information, and data analytics to achieve results

Experience working with technology and operations teams on new product rollouts and process improvements, including assessing system capabilities and contributing to solutioning

Familiarity with regulatory frameworks, scheme rulebooks, specifications, and governance approval processes relevant to payment products in the country

Strong problem-solving, decision-making, and analytical skills, with the ability to interpret complex data, market trends, and regulatory requirements

Excellent written and verbal communication skills, with the ability to articulate complex information clearly and concisely, including creating detailed business requirements and delivering client pitches

Ability to work under pressure, manage multiple deadlines, and adapt quickly to changing priorities in a fast-paced environment

Demonstrated influencing skills, capable of collaborating effectively with cross-functional teams, clients, regulatory bodies, and scheme organizations

Payments Product Manager United States Citigroup

Payments Product Manager
United States Citigroup