People Development & Performance Supervisor

ZainCash

Job Description

Roles & Responsibilities

Desired Candidate Profile

Bachelor s degree in Human Resources, Business Administration, Management, or a related field. A Master s degree or professional HR certification (such as CIPD, SHRM, or similar) is considered an advantage.

• Minimum of 5 years of progressive experience in Human Resources, with at least 2 years of experience specifically in Performance Management, Learning & Development, or Talent Development roles.
• Demonstrated experience in managing and administering performance management frameworks, including goal setting, KPIs development, mid-year reviews, and annual performance appraisal cycles.
• Strong experience in designing, coordinating, and implementing employee learning and development initiatives, including training programs, development plans, and capability-building initiatives aligned with organizational objectives.
• Experience supporting talent management practices such as succession planning, high-potential employee development, competency frameworks, and leadership development initiatives.
• Strong analytical skills with the ability to interpret performance data, prepare reports, and provide insights that support management decision-making.
• Excellent communication and interpersonal skills, with the ability to work closely with managers and senior leadership to drive performance culture and employee development initiatives across the organization.
• Strong organizational and coordination skills with the ability to manage multiple initiatives, deadlines, and stakeholders effectively.
• Proficiency in HR systems and performance management tools, as well as strong working knowledge of Microsoft Office applications.
• High level of professionalism, confidentiality, and commitment to supporting a culture of continuous improvement and employee development.