Performance Management Specialist

Future Group Translation Services

At Future Group, since1994, we have shaped the future of localization services across the globe. As we continue to expand, your expertise in performance management will help unlock the full potential of our diverse team, driving both individual and organizational success.

Key Responsibilities Performance Management Specialist

Performance Management Operations:

• Performance Cycle Administration: Support the administration of the quarterly, mid-year, and annual performance reviews by tracking submission rates, sending reminders to managers, and ensuring all documentation is completed on time.
• Data Tracking & Reporting: Extract regular reports from the performance system (e.g., Incorta) regarding KPI completion, appraisal status, and rating distributions. Clean and organize data for senior management analysis.
• KPI & Goal Tracking: Assist department heads and employees in entering their KPIs and objectives into the system, ensuring they follow the correct format and guidelines.
• PIP Monitoring: Maintain a registry of active Performance Improvement Plans (PIPs). Follow up with managers to ensure review meetings are taking place and documentation is signed and filed.
• Project Support: Support the HR team in performance-related projects (e.g., competency updates) by scheduling meetings, taking minutes, and tracking project task lists.

Training & Development Support:

• Training Logistics: Organize the logistics for internal and external training sessions, including booking venues, sending calendar invites, and preparing training materials.
• LMS Support: Upload training content to the Learning Management System (LMS), assign courses to employees as directed, and track course completion rates.
• Onboarding Coordination: Coordinate the logistics of the onboarding program for new hires, ensuring they have the necessary schedule and materials for their first week.