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Job Description
Roles & Responsibilities
Role Execution:
To maintain a high level of customer service on the gym floor.
To ensure our brand standards are upheld on the gym floor.
To provide market leading fitness expertise.
To engage with members, providing fitness and motivational support.
Perform across all Fitness KPI’s.
Ensure attentiveness on the gym floor, assisting members with correction, demonstrating a high standard of instruction and advice on exercise execution that will ensure their safety and maximize exercise effectiveness.
Ensuring clean and fully operational facilities at all times. Have a clear understanding of our business’ game plan and winning ways.
Educate and enforce Fitness First etiquette and regulations as designated in club rules and regulations, which includes, ensuring members clean equipment after use and return it to their allocated storage area.
Support all club events and actively promote Fitness First services thus ensuring that members will maximize their gym membership.
Maintain relevant communication channels with members in order to accommodate feedback/criticism and ensure members feel welcome and valued.
Use member’s names when interacting with them – politely introduce yourself with members you do not know.
Deliver high quality personal training programs.
Provide unrivalled session delivery and support to client base.
Training & Development:
Undergo and complete certification for MY ZONE, 6D and RISE training via the Fitness First Education Academy.
In Depth knowledge of My Zone including using the belt at least 12 times monthly.
Have a genuine interest in all of the latest developments in the fitness industry and ensure that your product knowledge is up to date at all times.
Complete minimum 3 CPD points via IDEA Club Connect per quarter and one live course annually.
Consistent 121s with FTL or HFM to learn more about the overall company business and to ensure continuous professional development.
Complete Personal Training qualification in line with UAEReps requirements.
Conduct personal training sessions and build your business in order to progress to Advanced PT in line with PT model.
Minimum Performance Criteria:
Fully understand and deliver company Fitness KPIs.
Wear full Fitness First uniform and name badge provided at all times.
1 x Floor Shifts per day wearing “free to help” T-shirt.
Wear Grey PT T-shirt while conducting PT or new member induction sessions.
Full utilization of success diary.
Delivery of own PT sessions (In line with PT model) and new member induction sessions to company standard.
Maintain brand standards on our gym floors.
Conduct minimum of one 6D classes per week (under FM and CGM discretion).
Assist the CGM, FOHM, MSRM, HFM and GXM in their role functions if they require assistance.
Desired Candidate Profile
Secondary Education – A level or equivalent, Personal Training Certified (REPS A level) / equivalent or working towards (enrolled)
Exhibit excellent communication and interpersonal skills, capable of building rapport and motivating clients effectively.
Employment Type
- Full Time
Company Industry
- Retail
Department / Functional Area
- Helpdesk
- Customer Service
- Telecalling
Keywords
- Health And Fitness Instructor
- Exercise Specialist
- Wellness Consultant
- Client Motivation
- Personal Fitness Instructor
- Program Modification
- Exercise Program Design
- Fitness Assessment
- Fitness Coach
- Personalized Training
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RNA Resources Group Limited
Our company is a highly profitable leading retailer of the GCC region has its presence in all 6 countries of GCC, Jordan, India and Pakistan has touched the lives of millions through its products and services. It currently operates over 900 stores across the Globe. In addition to its retail sector, the Group has also diversified into leisure, food, hotels and electronics and has created a comprehensive infrastructure including its own logistics and distribution division, to support its retail operations and other businesses.
Read MoreSaquib Jamal - HR Co-ordinator
Jebal Ali Industrial Area Landmark Tower, 19th Floor, Dubai Marina, Dubai P.O.Box 25030, United Arab Emirates, Dubai, United Arab Emirates (UAE)
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