Pharmacy Follow-up Officer King's College Hospital London

Key Responsibilities:

Regulatory Compliance

• Adhere to all Dubai Health Authority (DHA) regulations and pharmacy laws.
• Ensure compliance with hospital policies and Code of Conduct.

Inventory & Stock Management

• Maintain accurate stock levels and organize pharmacy shelves.
• Remove expired or damaged products and support inventory audits.

Dispensing & Workflow Support

• Assist in preparing medications for dispensing by licensed pharmacists.
• Help streamline pharmacy workflow and maintain accurate records.

Patient & Insurance Support

• Act as a liaison between patients and insurance companies.
• Follow up on approved prescriptions and contact patients who have not collected medications.
• Support insurance coordinators with billing and pending claims.

Telemedicine Support

• Coordinate medicine deliveries and manage WhatsApp queries for telemedicine services.

Merchandising & Display

• Implement visual merchandising strategies for fast-moving products.
• Ensure proper product rotation and pricing.

Workplace Maintenance

• Keep the pharmacy area clean, organized, and compliant with health and safety standards.

Qualifications & Experience:

• Bachelor s degree (medical or healthcare field preferred).
• Minimum 2 years experience in a similar role within a healthcare organization.
• Strong knowledge of local suppliers and negotiation skills.
• Excellent communication skills in English (verbal and written).
• Proficient in MS Office and digital documentation systems.
• Customer service-oriented, proactive, and able to work under pressure.
• Physically fit for handling and lifting goods