Pilote Qualit Tour de Contr le & Warranty
Capgemini
Posted on 2 Mar
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Experience
2 - 3 Years
Education
Bachelor of Technology/Engineering(Mechanical)
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
about the position
You will act as a central point of contact between production, engineering, and the customer to guarantee product reliability and customer satisfaction.
- Ensure the daily management of the Quality Control Tower: monitoring KPIs, analyzing incidents, prioritizing and coordinating actions.
- Managing Warranty files (customer complaints): analyzing returns, validating root causes, and monitoring corrective actions.
- Managing problem-solving processes using quality methodologies: 8D, Ishikawa, DMAIC, FMEA
- Coordinate exchanges between internal teams (production, engineering, process) and external partners.
- Implement and monitor continuous improvement action plans related to product quality.
- Prepare weekly and monthly reports for management.
- Engineering degree: Industrial Engineering or Mechanical Engineering.
- 2-3 years of experience (or significant internships) in product quality, ideally in the automotive industry
- Very good mastery of quality tools: 8D, FMEA, monitoring plans, root cause analysis, problem solving.
- Knowledge of automotive requirements (IATF, quality standards, customer requirements).
- Advanced analytical skills and strong results orientation.
- Excellent level in French and English.
Desired Candidate Profile
Engineering degree: Industrial Engineering or Mechanical Engineering.
- 2-3 years of experience (or significant internships) in product quality, ideally in the automotive industry
- Very good mastery of quality tools: 8D, FMEA, monitoring plans, root cause analysis, problem solving.
- Knowledge of automotive requirements (IATF, quality standards, customer requirements).
- Advanced analytical skills and strong results orientation.
- Excellent level in French and English.
Company Industry
- Consumer Durables
- Consumer Electronics
Department / Functional Area
- Quality
- Testing
- QA
- QC
- Inspector
Keywords
- Pilote Qualit Tour De Contr Le & Warranty
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Capgemini
Capgemini Engineering, a global leader in engineering services, brings together teams of engineers, scientists, and architects to help the world's most innovative companies unlock their potential. From self-driving cars to life-saving robots, our digital and software technology experts think outside the box, delivering unique R&D and engineering services across all industries. Join us for a career full of opportunities, where you can make a difference and no two days are the same.