Platform Support Engineer

TPAY

Employer Active

Posted on 20 Nov

Experience

0 - 3 Years

Job Location

Cairo - Egypt

Education

Any Graduation()

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Job Description

  • Ensure system stability and smooth operation by troubleshooting and resolving technical issues.
  • Analyze and detect issues with a deep technical understanding, reporting them accurately to the concerned teams.
  • Communicate effectively both internally and externally, addressing complaints from customers, merchants, and operators.
  • Continuously improve internal processes and service offerings.
  • Identify and implement areas for enhancement.
  • Demonstrate strong communication skills and a willingness to learn.
  • Be creative and passionate about working with data, including learning new tools or developing custom solutions.

Qualifications:

  • 0-3 years of experience in a technical customer-facing role.
  • Bachelor of Computer Science or Engineering.
  • Familiarity with SQL, C#, ASP.NET, ,OOP and Web APIs is a plus.
  • Excellent command of English.
  • Familiarity with Unit Tests.

Join Our Team:

Location First Settlement New Cairo Egypt.

Company Industry

  • Internet
  • E-commerce
  • Dotcom

Department / Functional Area

  • Engineering

Keywords

  • Platform Support Engineer

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TPAY

https://tpaymobile.com/contact-us/