PMO Transformation Manager (Customer Operations)

Client of Involved Solutions

Employer Active

Posted 7 hrs ago

Experience

6 - 8 Years

Job Location

Dubai - United Arab Emirates

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

About the role:

  • Support the PMO Director in planning, tracking, and governing customer operations transformation projects.
  • Build visibility across key metrics, KPIs, and project milestones through structured reporting and dashboards.
  • Coordinate stakeholders across multiple departments to ensure timelines, deliverables, and quality standards are met.
  • Drive consistency and documentation across customer processes to enable scalable operations and improved experience.
  • Contribute to the design and rollout of PMO frameworks, templates, and reporting standards.

About you:

  • 6-8 years' experience in transformation, PMO, or project delivery within large organisations.
  • Strong background in governance, reporting, and performance tracking.
  • Skilled in Power BI or equivalent tools to build performance visibility.
  • Excellent stakeholder management and communication skills.
  • PMP certification or PMO experience within customer operations is highly desirable.

Desired Candidate Profile

6-8 years' experience in transformation, PMO, or project delivery within large organisations. Strong background in governance, reporting, and performance tracking. Skilled in Power BI or equivalent tools to build performance visibility. Excellent stakeholder management and communication skills. PMP certification or PMO experience within customer operations is highly desirable.

Company Industry

Department / Functional Area

Keywords

Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@naukrigulf.com

Client of Involved Solutions

https://www.involvedsolutions.com/jobs/625850-PMO-Transformation-Manager-Customer-Operations/