Policy Service Administrator

Allianz Egypt

Job Responsibilities:

• Handle customer requests by managing inquiries received through business communication channels such as Outlook and the Opus system to ensure efficient and accurate response to Health Corporate clients.
• Process policy endorsements by verifying request details, updating relevant systems, and issuing premium invoices to ensure accurate policy adjustments and financial records.
• Issue client letters by preparing official documents related to policy services administration to maintain clear and professional communication with stakeholders.
• Assist the sales force, brokers, and Allianz branches by providing accurate information and updates on Health Insurance applications to facilitate seamless business operations and client satisfaction.
• Handle renewal and new business requests by coordinating operational processes and ensuring compliance with policy terms to support smooth policy issuance and continuity.
• Maintain a well-organized and complete archive of valid Health Corporate policies by following established guidelines and document management practices to support accessibility and compliance.
• Support the Health department by assisting with various tasks and projects as needed to enhance overall operational efficiency and departmental objectives.

Required Qualifications:

• 1-3 Year of experience in the insurance industry.
• Bachelor's degree in business administration, insurance, finance or a related field.