Portfolio and Product Performance Specialist

PayTech Group

Core Responsibilities and Accountabilities:

• P&L accountability, monitor revenues, costs, and profits on monthly and quarterly basis
• Initiate and run sales and marketing activities in collaboration with channel, marketing, and IT teams
• Monitor card portfolio health e.g. card transaction approval rates, growth in spend, credit limit utilisation, pricing, etc. and take necessary action to remediate negative trends
• Monitor scheme costs and compliance issues and ensure efficient cost management
• Identify acquisition opportunities focusing on cross-sell for the short-term
• Design the ideal campaigns based on an understanding of the client capabilities and priorities
• Collaborate with client and internal teams to define new products and optimisation
• Program manage new product launch by coordinating across all stakeholders
• Implement relevant projects with company related to Tokenization, virtual cards etc.
• Working with marketing, communication, IT, and operations teams to monitor customer experience issues related to declines, fraud and chargebacks
• Address technical issues with card products with the relevant operations and IT teams

Knowledge and Experience:

• Experience monitoring and managing a diverse product portfolio, including performance analysis and optimisation strategies
• The ability to analyse revenue, profitability, and other financial metrics to assess product and portfolio performance
• Experience coordinating cross-functional initiatives, product launches, and portfolio improvement projects
• Collaborating with multiple teams and key stakeholders and communicating findings & recommendations to senior management with clarity

Mandatory Skills:

• The ability to analyse large datasets, identify trends, and extract actionable insights to inform product and portfolio decisions
• You can assess product and portfolio profitability, revenue performance, and other key financial metrics
• Strong ability to identify issues, propose solutions, and drive improvements in product performance and portfolio mix
• Ability to clearly present findings, recommendations, and insights to senior management and internal teams

Preferred Skills:

• Exposure to managing products through their full lifecycle from launch to optimization and retirement
• Proficiency in Arabic in addition to English to support regional client and stakeholder communication