Portfolio Manager Consumer Cards
PayTech Group
Employer Active
Posted 17 hrs ago
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Core Responsibilities and Accountabilities:
- Develop and maintain strong, long-term relationships with senior stakeholders.
- Conduct regular business reviews and strategy sessions with clients to identify opportunities for growth and improvement.
- Analyse portfolio trends and develop strategies to improve activation, usage, and retention.
- Optimise portfolio performance through segmentation, targeting, and offer personalisation. Provide execution support for campaign rollout, tracking, and reporting.
- Support the initiatives related to customer engagement & balance build. This includes end to end management of campaigns across channels to grow spends and balances.
- Collaborate with MIS teams to improve existing reports and develop new set of reports; prepare and present regular reports and presentations to senior management and clients.
- Support in launching new products and improve existing by tracking products like profitability and acquisition through different channels.
Desired Candidate Profile
Knowledge and Experience:
- 8 10 years of experience in consumer/ retail banking, consumer finance, payments, or consulting, with a strong focus on consumer/ retail portfolio management, cards and lending products, customer engagement, and portfolio optimisation.
- Proven track record of managing, optimising, and growing large consumer/ retail customer portfolios, delivering sustainable revenue growth and improved customer outcomes.
- Strong understanding of consumer/ retail banking products, payment ecosystems, customer lifecycle management, and core banking operations.
- Excellent communication, stakeholder management, and negotiation skills, with the ability to influence cross-functional teams and senior stakeholders.
- Strong analytical capability, with experience interpreting complex data sets to derive insights, develop strategic initiatives, and drive informed decision-making.
Mandatory Skills:
- Deep understanding of the consumer/ retail customer lifecycle, including acquisition, onboarding, activation, engagement, retention, attrition management, and exit, with the ability to design strategies across each stage.
- Portfolio management expertise across consumer/ retail banking products (cards, deposits, lending, and digital offerings), including assessing portfolio health, forecasting performance, identifying risks or underperformance, and driving strategic course correction.
- Strong commercial and financial acumen, with a clear understanding of how consumer/ retail portfolios contribute to overall P&L, margins, growth objectives, and risk trade-offs, and the ability to balance profitability with customer value.
Preferred Skills:
- An understanding of payment systems, digital platforms, APIs, system workflows, security basics, and industry technologies.
- An understanding of regional regulations across financial services or payment networks.
- Excellent communication skills (written, verbal, and presentation) in English; proficiency in Arabic is an advantage.
Company Industry
- Consulting
- Management Consulting
- Advisory Services
Department / Functional Area
- Finance
- Treasury
Keywords
- Portfolio Manager Consumer Cards
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