Portfolio Telecalling Agent

Client of PENTABELL

Employer Active

Posted 19 hrs ago

Experience

1 - 5 Years

Job Location

Saudi Arabia - Saudi Arabia

Education

Bachelor of Business Administration(Management)

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Responsibilities:
  • Conduct outbound calls to existing and potential customers to promote and explain credit card products and services.
  • Educate customers on card benefits, features, and offers to enhance card activation and utilization.
  • Follow up with customers to ensure successful onboarding, card activation, and continued engagement.
  • Identify cross-sell and up-sell opportunities across the bank s card portfolio and other retail banking products.
  • Maintain accurate and updated records of customer interactions, feedback, and outcomes in the CRM system.
Requirements:
  • Bachelor's degree in Business Administration, Marketing, or a related field
  • Minimum 1 3 years of experience in outbound sales, telecalling, or portfolio management preferably within banking, financial services, or call center environments.
  • Strong interpersonal and negotiation skills
  • Target-driven and results-oriented attitude
  • Ability to handle objections and maintain professionalism under pressure
  • Team player with a proactive and positive approach
  • Attention to detail and accurate record-keeping

Desired Candidate Profile


Position:

Portfolio Telecalling Agent

Summary:

The Portfolio Telecalling Agent will engage with customers through outbound calls to promote credit card products and related services, ensuring exceptional customer experience and adherence to performance targets.

Company Industry

  • Banking
  • Financial Services
  • Broking

Department / Functional Area

  • Helpdesk
  • Customer Service
  • Telecalling

Keywords

  • Portfolio Telecalling Agent

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Client of PENTABELL


https://www.pentabell.com/opportunities/portfolio-telecalling-agent-c-2239d

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