POS Acquisition & Performance Management Agent Zain

Understand POS Management strategy and plans and participate in the achievement of objectives and targets

Implement POS Management policies and procedures to ensure the fulfilment of organizational requirements whilst delivering high-quality services

Handling process to complaints, and ensuring the consistency of POS life-cycle actions (Member)

Ensure POS s owner engagement with Zain IQ products and full awareness of consumers' detailed benefit plans

Ensure that all the requirements for POS motivation are supplied and alignment of internal process

Implement programs at POS within the coverage area to support Zain IQ initiatives and new product launches

Conduct specific surveys within the coverage area, when needed, and recommend changes/improvements to coverage, practices, and processes.

Distribute/ place POSM within the coverage area, to ensure Zain IQ products and promotions communication to consumers

Ensures timely and effective delivery of the critical information impacting on POS performance (products, commissions )

Ensures consistency and language of communication via different channels by developing templates and guidelines.

Submits the requirements for marketing printed materials

Ensure that all the POS acquisition targets, POS activation process, and POS welcome stage actions are according to process.

Ability to gain market insight and tackle issues, accordingly, to provide a solution per each,

Ability to provide a new initiative based on market needs and monitoring,

Ability to present projects to the higher management,

Education, Experience and Competencies

Education

Bachelor s degree in marketing or business administration-related field or equivalent

Experience

Up to 2 years of experience in the related field

Competencies

Behavioural

Serving our Customers

Team Work

Information Seeking

Problem Solving and Creativity

Relationship Building

Technical

Performance Management

Written & Oral Communication

Technology Application

Sales Management

IDE Competency

Courage to Engage

Addressing Bias

Allyship