POS Technician Nair Systems

Nair Systems is currently looking POS Technician for our Qatar operations with the following terms & conditions.

Support Agent must carry valid Qatar Driving License with own car and have good
location awareness for efficient on-site execution.

Project Objective:
To deploy and enable UPI functionality across all merchant POS terminals. The project includes system configuration, testing, POS branding, and on-site merchant training to promote smooth adoption and usage of UPI payment services.

Pre-Deployment Activities
Receive and verify merchant list with site addresses and terminal details.
Prepare POS software updates and training materials.
Ensure required credentials, configuration files, and merchant onboarding data are available prior to on-site visits.

Deployment Activities
Visit each merchant/store location as per the assigned deployment sheet.
Install and/or update POS terminals to enable UPI (NPCI) acceptance features.
Perform POS system checks: power, printer, connectivity, and OS version verification.
Conduct test transactions to confirm successful UPI (NPCI) enablement and terminal functionality.
Replace or apply branding materials (UPI/NPCI/) as per design standards. Merchant Training & Awareness Provide on-site training to merchant staff on:
How to initiate and process UPI transactions on the POS.
Common troubleshooting steps and escalation process.
Understanding UPI limits, reversals, and refund procedures.