Pre-Sales & Client Success Consultant

Client of Envision Employment Solutions

Employer Active

Posted 4 hrs ago

Experience

3 - 8 Years

Job Location

Cairo - Egypt

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Responsibilities:

  • Run product demos for Gulf-based prospects (remotely and occasionally on-site)
  • Lead discovery calls to understand client pain points and qualification
  • Prepare and customize demo environments or presentation materials per client context
  • Support the sales lead in deal progression not expected to close alone

Client Engagement:

  • Act as the primary point of contact for clients post-demo and post-sale
  • Conduct regular check-in calls, handle feedback, and manage escalations
  • Build and maintain strong relationships with Gulf client stakeholders
  • Travel to Gulf client sites occasionally for strategic meetings or onboarding

Internal Coordination:

  • Translate client feedback into clearly structured briefs, then hand off to the BA/PM team
  • Coordinate with the product and tech teams on client timelines and expectations
  • Document client interactions, requests, and outcomes in a consistent, organized manner
  • Contribute to building out client communication templates and demo playbooks (as first hire)

Desired Candidate Profile

  • Fluent English confident in written and spoken communication with Gulf clients
  • 3 5 years of experience in a client-facing role (pre-sales, account management, or customer success)
  • Comfortable running live product demos with minimal supervision.
  • Strong organizational skills able to manage multiple clients and follow-ups simultaneously
  • Basic technical literacy understands SaaS concepts, APIs at a conceptual level, and can speak to product capabilities without deep engineering knowledge.
  • Experience working with Gulf-based.
  • Background in a SaaS or software product company.
  • Degree or background in MIS, Computer Science, Business Administration, or a similar blend of tech and business.
  • Experience working in or alongside a product/tech team.
  • Arabic fluency (beneficial for Gulf client relationship-building).
  • Familiarity with CRM tools or client tracking systems.
  • Experience being the first in a role and building process from scratch.

Company Industry

  • IT - Software Services

Department / Functional Area

  • Sales
  • Business Development

Keywords

  • Pre-Sales & Client Success Consultant

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Client of Envision Employment Solutions

Envision Employment Solutions is currently looking for an Pre-Sales & Client Success Consultant for one of our partners, a global leader in the software development field.

https://apply.workable.com/envisiones/j/A13DD6BAB9/