Principal Strategist, Inspire Value

ServiceNow

Employer Active

Posted 6 hrs ago

Experience

10 - 15 Years

Job Location

Riyadh - Saudi Arabia

Education

Any Graduation

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

What you get to do in this role:

Customer Advisory

  • Engage executives to determine and manage custom industry-aligned digital transformation advisory engagements at select customers, applying ServiceNow methodologies
  • Lead discovery workshops with prospective and existing customer leadership and their teams to understand goals and challenges
  • Document and present insights and recommended solutions to meet customer goals
  • Create high-quality deliverables that communicate strategic agreement, present multi-year roadmaps and document the full business case to justify action
  • Communicate and advise in 1:1 and 1: many environments

Sales and Customer Success Advisory

  • Work with sales and customer success to help determine account plans and sales strategy for accounts in the region.
  • Provide expertise to help assess and prioritize accounts and strategies
  • Provide full lifecycle business outcome and value realization advice

Thought leadership

  • Identify and lead to the creation of new IP (best practices, white papers, workshops, etc.)
  • Improve current methods and frameworks
  • Work with and enable the ServiceNow teams on a business consulting approach to sales

Desired Candidate Profile

To be successful in this role you have:

  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
  • 10+ years of relevant experience as a Management consultant with exposure to cloud technologies or a customer-facing strategy manager with a technology vendor
  • Executive / leadership experience working on digital transformation projects or enterprise software deployments preferred
  • Experience in a major industry (such as FSI, Telco, Manufacturing, Retail, etc.) is preferred
  • Experience developing C-Level relationships with an ability to simplify and communicate complex topics to an audience
  • Experience with public speaking, meeting facilitation and white boarding
  • Deep customer connects in regions
  • High level of executive presence with a humble demeanor
  • Analytical and financial experience
  • Enjoyment working in a collaborative environment
  • Ability to travel up to 40% of the time

Company Industry

Department / Functional Area

Keywords

  • Principal Strategist
  • Inspire Value

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