Process/Business Analyst

Urban Ridge Supplies

Process Transformation & Optimization:

• Analyze end-to-end business processes to identify inefficiencies, bottlenecks, and areas for improvement.
• Drive large process transformation programs by collaborating with cross-functional teams to streamline workflows and improve operational efficiency.
• Apply Lean and Six Sigma methodologies to develop and implement process improvement initiatives, ensuring measurable business impact.
• Conduct root cause analysis (RCA) and develop corrective and preventive action plans.

Process Mapping & Documentation:

• Create detailed process maps, standard operating procedures (SOPs), and workflow diagrams using tools like Visio, Lucidchart, or BPMN software.
• Maintain and update process documentation to reflect changes and improvements accurately.
• Ensure alignment of process documentation with compliance, regulatory, and business standards.

Data-Driven Analysis & Performance Monitoring:

• Leverage data analytics to assess process performance, identify trends, and develop key performance indicators (KPIs).
• Use statistical tools (Minitab, Excel, Power BI, or Tableau) to measure process performance and evaluate improvement outcomes.
• Design and implement dashboards for real-time tracking of process efficiency and effectiveness.

Stakeholder Engagement & Change Management:

• Work closely with business stakeholders, SMEs, and leadership to understand process pain points and improvement opportunities.
• Facilitate process improvement workshops, Kaizen events, and value stream mapping (VSM) sessions.
• Support change management efforts by training teams on new processes, tools, and best practices.

Lean & Six Sigma Implementation:

• Lead Lean and Six Sigma projects, driving DMAIC (Define, Measure, Analyze, Improve, Control) and Kaizen methodologies.
• Conduct training and mentoring sessions to develop process improvement capabilities across teams.
• Ensure continuous improvement culture adoption across the organization.