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Gender
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Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Lead structured discovery and diagnostic engagements to define business challenges, identify root causes, quantify impact, and uncover value-creation opportunities.
Design target operating models, optimised processes, and transformation roadmaps aligned to strategic priorities and measurable outcomes.
Develop and challenge robust business cases, clearly articulating value, cost, risks, dependencies, and investment trade-offs.
Facilitate senior stakeholder workshops and decision forums to drive alignment, resolve complex trade-offs, and enable evidence-based decisions.
Define benefits realisation frameworks and performance measures to ensure value is tracked, reported, and sustained post-implementation.Provide change leadership across transformation initiatives, including stakeholder engagement, impact assessments, communication planning, and adoption enablement.
Partner with programme, portfolio, and delivery teams to translate strategic intent into executable and governed delivery plans.
Support governance structures with structured insights and recommendations, enabling effective risk management and executive decision-making.
Coach and mentor teams on consulting methodologies, structured problem-solving, and continuous improvement practices.
What skills you will learn
- Advanced consulting and structured problem-solving methodologies.
- Operating model design and benefits realisation techniques.
- Enhanced capability in automation, digital transformation, and continuous improvement delivery.
Desired Candidate Profile
An experienced professional with 6+ years in consulting, operational excellence, or transformation roles, ideally within telecommunications or shared services environments.Skilled in end-to-end process design, process mining interpretation, Lean Six Sigma delivery, and automation opportunity assessment.
Comfortable working independently in complex environments while delivering measurable business value.
Experienced in business process optimisation, operational excellence, intelligent automation, and continuous improvement methodologies.
A clear and structured communicator with strong facilitation and cross-functional collaboration skills.
Familiar with tools and certifications such as Lean Six Sigma, change management frameworks, process mining solutions, automation platforms, and data visualisation tools.
Company Industry
- Telecom
- ISP
Department / Functional Area
- Corporate Planning
- Consulting
- Strategy
- M&A
Keywords
- Process Consultant-VOIS
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Vodafone
VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.