Process Optimization Engineer

Norconsult Telematics

Job Description & Responsibilities

• Analyze current systems, processes, and workflows to map the "as-is" state.
• Partner with stakeholders to define the "to-be" state, pinpoint gaps and redundancies.
• Capture gaps and recommendations in detailed reports using BPMN for vivid visuals.
• Architect streamlined workflows and designs to eliminate redundancy and elevate efficiency.
• Identify and integrate automation tools with cutting-edge tech to automate repetitive tasks.
• Spearhead improvements through prototyping, piloting, and full rollout.
• Direct implementation teams in testing, resolving issues, and refining for seamless adoption.
• Measure post-launch metrics, harvest feedback, and iterate designs for sustained impact.
• Track trends in process design, BPM tools (e.g., Camunda, Bizagi, Visio), and tech like AI mining, RPA, and low-code platforms.
• Coach junior team members and disseminate best practices in optimization.

Qualifications and Requirements

• Bachelors of Engineering in Computer Science or Operations or Quality Management.
• 4-5 years as a Process Engineer, with proven process analysis and optimization achievements; mastery in full process lifecycle, from evaluation to deployment.
• Excel in BPMN for modeling and visualizing workflows; command process design, gap analysis, root cause detection, and redundancy elimination.
• Leverage BPM tools (e.g., ARIS, Lucidchart, Signavio) for modeling and documentation; harness optimization tech like Celonis mining, UiPath RPA, and digital enablers.
• Apply sharp analytical and problem-solving skills to convert needs into solutions; excel in communication to orchestrate teams during testing and rollout.
• Master Agile or Lean methodologies to propel process projects; prioritize Arabic fluency (spoken/written).
• Bachelor's in Industrial Engineering, BPM, Computer Science, or related field. BPM certs (e.g., CBPP, BPMN 2.0) preferred.