Procurement Officer Customer Experience Group

The Procurement Officer manages the sourcing and purchasing of goods and services required to support CXG s global operations. This role ensures cost efficiency, quality, and compliance with internal processes while building strong relationships with vendors and collaborating closely with internal teams.

1- Procurement & Sourcing:

• Handle the full procurement cycle from request to delivery.
• Source, assess, and select suppliers that meet CXG s standards.
• Conduct market research to benchmark costs and identify savings.
• Negotiate pricing, terms, and contracts to ensure optimal value.

2- Vendor & Contract Management:

• Maintain supplier records, agreements, and performance evaluations.
• Resolve supplier issues and ensure adherence to service expectations.
• Coordinate contract renewals and ensure compliance with policies.

3- Internal Coordination & Compliance:

• Review purchase requests and prepare accurate purchase orders.
• Collaborate with Finance on budgets, invoicing, and approvals.
• Ensure all procurement activities follow CXG s procedures and audit requirements.

4- Operational Support:

• Track deliveries and ensure timely receipt of goods/services.
• Support continuous improvement of procurement processes and tools