Product Manager

Wynn Al Marjan Island

About Wynn Al Marjan Island:

On schedule to open in the United Arab Emirates in early 2027, Wynn Al Marjan Island has been created as an opulent and entertaining beachside destination for discerning guests to play and relax. Located less than 50 minutes from Dubai International Airport, this integrated resort offering 1,530 rooms and suites, 22 restaurants and lounges, a theatre, nightclub, and five-star spa is currently under construction on a picturesque island that gracefully curves into the Arabian Gulf.

About the Position:

Wynn Al Marjan Island is currently seeking a Product Manager to join the resort s Information Technology team.

The primary duties and responsibilities of this role are:

• Oversee the entire lifecycle of our primary digital product, from conceptualization to launch and beyond
• Adapt and customize off-the-shelf solutions to align with the resort's specific requirements and guest expectations
• Develop and manage the product roadmap, setting and prioritizing goals in collaboration with cross-functional teams
• Ensure all product decisions prioritize and enhance the guest experience
• Coordinate the onboarding and integration of vendors relevant to the primary digital product, including major partners like Microsoft
• Ensure seamless integration of vendor products and services into the resort's digital ecosystem
• Work closely with vendors to ensure their solutions contribute positively to the guest experience
• Serve as the primary liaison among internal departments such as casino operations, sales, marketing, technology, and operations to ensure alignment and successful product implementation
• Facilitate effective communication and collaboration among internal teams and external development agencies
• Advocate for guest experience considerations in all stakeholder interactions
• Advocate for the guest perspective in all product decisions, ensuring user-friendly and engaging experiences
• Understand and anticipate customer expectations, particularly regarding online booking experiences, to inform product development
• Continuously seek feedback from guests to improve the digital product
• Collaborate with external development agencies during the initial phases while assisting in building and integrating an internal development team
• Ensure timely and high-quality delivery of the digital product by coordinating development efforts and managing timelines
• Ensure development efforts are aligned with enhancing the guest experience
• Conduct market research to identify trends, opportunities, and competitive insights within the hospitality and casino industry
• Utilize data-driven insights to inform product strategy and enhancements
• Focus on market research that highlights guest experience trends and expectations

About You:

The ideal candidate for this position will have the following experience and qualifications:

• Bachelor s degree in Business, Marketing, Computer Science, or a related field
• 3-5 years of experience in digital product management, with a preference for candidates with hospitality, hotel booking, or online travel booking experience
• Proven track record of managing guest-facing digital products, either web or mobile applications
• Strong understanding of customer expectations and user experience principles, particularly in online booking contexts
• Exceptional communication and interpersonal skills, with experience managing diverse internal stakeholders
• Demonstrated ability to adapt and customize off-the-shelf products to meet specific business needs
• Experience coordinating with external development agencies and building internal development teams
• Strong analytical and problem-solving skills, with the ability to make data-driven decisions
• Ability to work in a fast-paced environment and learn quickly
• Familiarity with both web and mobile application development processes
• Knowledge of vendor management and integration, particularly with large-scale partners
• A strong passion for delivering exceptional guest experiences
• Experience working on casino/gaming products is highly desirable

About Wynn Al Marjan Island s Benefits:

We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package and as well as life insurance, incentive programs, and other employee benefits. The result is a package that makes this role highly attractive to outstanding applicants seeking a career with Wynn Resorts, among the most renowned and celebrated brands in the global hospitality industry.