Product Officer
ZainCash
Employer Active
Posted 19 hrs ago
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Responsibilities:
Product Strategy & Lifecycle Management
- Support the end-to-end product lifecycle including ideation, requirements definition, development, testing, launch, and post-launch optimization.
- Assist in defining product features and improvements for digital payment services such as wallet transfers, bill payments, merchant payments and financial services
- Contribute to maintaining the product roadmap by prioritizing features based on customer value, business impact, and regulatory requirements.
Business Requirements & Documentation
- Prepare Business Requirement Documents (BRDs), workflows, product specifications and user journeys aligned with company standards.
- Translate business needs into clear functional requirements, user stories, and acceptance criteria.
- Ensure alignment between technical teams, compliance, operations and business stakeholders.
Testing, Quality Assurance & UAT
- Collaborate with QA teams to ensure requirements are translated into comprehensive test scenarios.
- Review and validate UAT test cases to ensure full coverage of business flows and regulatory requirements.
- Participate in User Acceptance Testing (UAT) to confirm product readiness before production release.
Market Analysis & Data-Driven Decisions
- Conduct market research and customer insight analysis.
- Monitor product KPIs, transaction performance, adoption metrics, and customer feedback.
- Identify opportunities for innovation, optimization, and new financial product offerings.
Customer Experience & Product Optimization
- Advocate for simple, secure, and seamless digital payment experiences.
- Support pilot launches, feature rollouts, and product enhancements.
- Work with design and development teams to continuously improve user journeys and product usability.
- Continuously improve product performance based on analytics, operational feedback, and market insights.
Desired Candidate Profile
- Bachelor s degree in Business, Computer Science, Information Systems, or a related field; an advanced degree is a plus.
- 3 4 years of experience in product management, business analysis, or digital product development.
- Experience working in fintech, banking, digital wallets, or payment platforms.
- Familiarity with digital payment ecosystems, including wallet services, transfers, bill payments, and merchant payments.
- Excellent communication and stakeholder management skills.
- Fluency in Arabic and English (written and verbal).
Company Industry
- Banking
- Financial Services
- Broking
Department / Functional Area
- Product Development
- Product Management
Keywords
- Product Officer
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ZainCash
About Zaincash ZainCash Iraq is a leading mobile wallet in Iraq and recognized as Forbes top Fintech company of 2023 and 2024 as well as GSMA s Best Mobile Innovation Supporting Humanitarian Situations. The company offers a range of consumer and business services including local and international money transfer, bill payments, companion payment cards, payroll, aid disbursement, and more. For more information, please visit www.zaincash.iq.