Product Owner - Fraud Platform

Client of Capitex

Key Responsibilities

• Own and manage the product roadmap for the fraud platform, aligning enhancements with business priorities and fraud risk strategy.
• Define, prioritise, and maintain the product backlog, ensuring clear user stories and acceptance criteria.
• Coordinate with external vendors and technology partners to deliver system upgrades, enhancements, and issue resolution.
• Collaborate with fraud operations, risk, compliance, and IT teams to gather requirements and translate them into functional solutions.
• Oversee testing, UAT, and implementation of platform enhancements and new features.
• Monitor platform performance, stability, and scalability, ensuring optimal system functionality.
• Manage stakeholder communication, providing regular updates on roadmap progress, risks, and delivery timelines.
• Ensure compliance with internal governance, security, and regulatory requirements.
• Support budgeting and vendor contract oversight where required.

Required Skills & Experience

• Proven experience as a Product Owner, Product Manager, or similar role within fraud technology, banking, fintech, or financial services.
• Strong understanding of fraud detection platforms and payment/digital fraud processes.
• Experience working with third-party vendors and managing technology partnerships.
• Solid knowledge of Agile methodologies (Scrum, Kanban) and product lifecycle management.
• Ability to translate business requirements into technical deliverables.
• Strong stakeholder management and communication skills.
• Experience overseeing system implementations, upgrades, or integrations.

Preferred Qualifications

• Experience working within Middle Eastern financial institutions is advantageous.
• Professional certifications such as Certified Scrum Product Owner (CSPO) or similar are desirable.
• Bachelor s degree in Business, Technology, Finance, or related discipline.