Product Specialist

Client of DNA Recruitment

The Product Specialist is responsible for overseeing the accomplishment of sales targets and implementing sales strategies to attain sales volume, customer growth, and customer satisfaction for the assigned therapies and/or medical products across Kuwait, Bahrain & Jordan.
At DNA Recruitment, we carefully review all applications and aim to contact every suitable candidate within 5 working days at the earliest. If you don t hear from us, please consider your application unsuccessful.
Product Specialist Essential Duties & Responsibilities :
• Propose and provide each customer with appropriate solutions that will maximize opportunities both for the customer and for the business
• Communicate all relevant information to existing and potential customers to guarantee their awareness of the company s product portfolio and its benefits
• Acquire new customers
• Capture and maintain all relevant sales and customer data and update on a regular basis
• Gather and share with other sales reps and with line management all possible information on market intelligence and competitor activities to help anticipate competitive moves
• Maintain presence in all existing & target customers
• Address customer complaints & implement corrective actions as per the guidelines provided by the business
• Continuously assess the market for new customers / opportunities / risks for the company s products
• Finalize budgets and forecasts in cooperation with line management / marketing
• Participate in congress and other customer events
• Provide customer training and support / assistance where needed
• Orchestrate closely with Clinical / Marketing team and continuously update product knowledge
• Identify tender renewal and respond to tenders with support of line manager / Marketing (where applicable)
• Closely follow up on stock status with customers and coordinate with the supply chain to ensure continuous and uninterrupted supplies
• To complete on time the mandatory training as required by global teams
• To demonstrate team spirit and professional interaction with other company members
• Strictly adhere to the Ethics and Compliance Policies
• Liaison with the distributors and their teams for business growth and development
• Follow up with finance departments to ensure payments and achieve targeted DSOs
• Organize group/in-service meetings and ability to make presentations on products/therapies
• Coordinate with the clinical team to achieve budget by increasing the utilization of IB
Product Specialist Job Requirements:
• Proven experience in product/sales roles in the medical devices industry
• Know-how of the regional market
• Willing to travel extensively
• Excellent communication, negotiation, and interpersonal skills
• Fluency in English and Arabic
• Utilize CRM tools to track and manage customer interactions, sales activities, and order processing
Seize this opportunity to make a significant impact as a Product Specialist apply today and become a key player in our regional success and growth. Apply now!
DNA consultant in charge of this requisition:
Karolina Majcher
CEEMEA Team Leader
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