Product Support Specialist

Brand Connection

Posted 30+ days ago

Experience

1 - 3 Years

Job Location

Cairo - Egypt

Education

Any Graduation()

Nationality

Any Nationality

Gender

Not Mentioned

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

Track and report on support metrics and support team performance.

Track, Identify, and add qualified prospects to the sales pipeline.

Maintaining accurate logs of all transportation and goods.

Monitor deliveries and ensure customer satisfaction.

Preparation of appropriate and accurate logistics reports for upper management.

Managing the bid process through to closure Ensuring client issues are escalated to the relevant parties within the product working with designated partner organizations on specific opportunities.

Develop and manage strategic partnerships to grow business.

Executing sales activities (e.g., presentations) Negotiating and commercial management of designated Accounts.

Keep track of quality, quantity, stock levels, delivery times, transport costs, and efficiency.

Coordinate with sales teams to develop mutually beneficial proposals.

Negotiate contract terms with clients and communicate with stakeholders.

Track and report on the status of proposal components and provide relevant data and analysis to the PM.

Desired Candidate Profile

Bachelor's degree in business administration, engineering, or similar.

At least one year experience

Proficient in using MS applications, particularly Word & Excel & Power PI & Power Point.

Multi-task, problem-solve and prioritize in a fast-paced working environment.

Strong interpersonal communication & organizational & Presentation skills.

Very good in the English Language.

Previous experience in ERP .

Experience in working with multiple legal entities under different legal umbrellas.

Company Industry

Department / Functional Area

Keywords

  • Product Support Specialist

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