Production Support Engineer – Banking Domain Dicetek LLC

Employer Active

Posted 4 mins ago

Experience

3 - 7 Years

Education

Bachelor of Technology/Engineering(Computers, Electronics/Telecomunication)

Nationality

Any Nationality

Gender

Any

Vacancy

1 Vacancy

Job Description

Roles & Responsibilities

  • Provide critical 24/7 support for banking applications, ensuring minimal downtime and swift resolution of production incidents.
  • Proactively monitor application performance and system health using advanced tools to detect and prevent potential issues before they impact users.
  • Diagnose and resolve complex technical problems across various banking systems, including trading platforms, payment gateways, and core banking applications.
  • Collaborate closely with development teams to deploy application changes and patches, meticulously managing release cycles and rollback procedures.

Desired Candidate Profile

  • 3–7 years of experience in Production Support within the Banking domain.

  • Strong knowledge of Loan Origination Systems such as Sysarc, Intellect, and Oracle-based solutions.

  • Hands-on experience with Unix/Linux, Oracle Database, WebSphere, Java, AWS, and REST APIs.

  • Experience in incident management, root cause analysis, problem resolution, and application monitoring.

  • Ability to work closely with business users, development teams, and infrastructure teams to ensure system availability and performance.

  • Strong analytical, communication, and stakeholder management skills.

Employment Type

    Full Time

Company Industry

Department / Functional Area

Keywords

  • Site Reliability Engineer
  • Automation
  • DevOps Engineer
  • Infrastructure Support Engineer
  • Application Support Engineer
  • Release Manager
  • Business Systems Analyst
  • Application Support

Dicetek LLC

Dicetek is a global IT Solutions and Services Company established in 2006 with its corporate headquarters in Singapore. We continue to expand our global network while providing value-added cost-effective consulting services to our clients. DICETEK has operational offices in India, UAE, Singapore & USA. As a world-class company with a regional focus, we primarily concentrate on providing Information Technology Solutions and Professional Consulting Services, across different verticals like Banking & Financial Services, Telecom, Government, Oil & Gas, Logistics, Supply Chain, Real Estate & Manufacturing. We have a solid reputation in the technology industry for providing excellent services to our clients. Our values are represented by our integrity, thought leadership, and commitment to maintaining a high-level of excellence in the constantly evolving world of Information Technology.

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Rizwana Ashfaq Ashfaq - Manager- Talent Acquisition

Office No. 307 - 3rd Floor, New Century Tower, Port Saeed Road,Opp. Deira City Centre, Dubai - United Arab Emirates., Dubai, United Arab Emirates (UAE)

https://www.dicetek.net