Program Coordinator, Corporate Masters (Riyadh)

IE University

Your role as a Program Coordinator will involve:

• Interaction with Students:

  • Meet with corporate students in order to solve issues, offer advice, and/or give support with empathy, sensitivity and a professional customer-oriented approach, on a daily basis.
  • Co-manage the relationship with class representatives together with other team members
  • Support corporate students facing academic difficulties or overall challenges within the programs
  • Manage (written and oral) communications with corporate students, including all written regular communications and information points; presentations and information sessions; etc.
  • Using corporate student feedback, identify ways to improve their experience with IE.

  Interaction with Professors and other departments:

  • Liaise with professors to communicate specific corporate student or group situations, request feedback, ensure timely submission of grades, syllabi, etc. and provide ongoing support to faculty members and teaching staff.
  • Collaborate with other IE Departments such as the Admissions Department, Marketing Department, Planning, Documentation, Student Services, Student Life, Registrar s Office, Maintenance Dept., International Mobility Office, etc. in order to ensure a successful student experience.

  Internal Development:

  • Offer support with the delivery of the Corporate Masters.
  • Attend to all administrative and logistical duties to ensure a smooth running of the department.
  • Assist participants and faculty before, during and after the program.
  • Offer support to program managers/ admissions with sales related duties:
  • Represent IE at promotional events (master classes, fairs, etc.).
  • Attend to all administrative duties to ensure a smooth running of the commercial activities
  • Participation in the management of onboarding processes, as well as daily interaction with participants and faculty;
  • Representing IE XL in face-to-face events on campus and outside;
  • Daily commercial activity and attention to participants;
  • Helping with event organization. Take responsibility for corporate special program components, areas, initiatives and projects.
  • Operational management of the annual budget.