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Experience
12 - 15 Years
Job Location
Education
Bachelor of Technology/Engineering, Master of Technology/Engineering(Computers), MBA/PG Diploma in Business Mgmt(Information Technology)
Nationality
Any Nationality
Gender
Any
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
University Degree in Technology, Management or equivalent
MBA or equivalent master’s degree is preferred.
Proven leadership of enterprise CRM or front-office platform transformations
Direct experience with CRM systems like Microsoft Dynamics CRM (or Dynamics 365), Salesforce
Experience working with Lighthouse CRM or comparable CRM platforms
Strong exposure to Wholesale Banking and Investment Banking & Markets environments
Experience delivering transformation under regulatory and control scrutiny
Minimum experience of 12+ years in program leadership roles in banking
Management of budgets of 50m AED onwards at a minimum
Track benefits realization and value delivery
Extensive experience in global tier 1 banking environments with a background in management consulting ideally
Experience operating under regulatory scrutiny and audit environments
Demonstrated success managing complex stakeholder and vendor landscapes
Strong regulatory and risk mindset
This is a front-to-back role, so candidates from a purely IT background will less likely be considered over candidates with front-to-back experience
Certification(s) such as SAFe, Prince2 or PMP mandatory
Desired Candidate Profile
Executive level communication and influence
Experience in oversight/managing multiple projects/programs concurrently and promoting outcomes ownership vs. activity management
Take strategic objectives and executive into outcomes
Experience in handling multiple programs with interdependencies and an ability to proactively resolve material risks and issues
Experience in managing/working across various project management delivery methodologies (Agile, Waterfall, Hybrid)
Experience of working with a cross-functional team
Good stakeholder management capability and working with the bank’s senior management, sometimes ‘leading without authority’
Willing to learn, collaborate, go the extra-mile, and demonstrate a high level of integrity with the ability to handle highly confidential information appropriately
Supervises, coaches, and develops other team members to build scalable leadership
Demonstrates high level of integrity and ability to handle highly confidential information appropriately
Employment Type
- Full Time
Company Industry
- Recruitment
- Placement Firm
- Executive Search
Department / Functional Area
- ERP
- CRM (IT Software)
Keywords
- CRM Transformation Lead
- Marketing Automation
- CRM Director
- CRM Lead
- Budget Management
- CRM Strategist
- Team Leadership
- CRM Engagement Manager
Dicetek LLC
Dicetek is a global IT Solutions and Services Company established in 2006 with its corporate headquarters in Singapore. We continue to expand our global network while providing value-added cost-effective consulting services to our clients. DICETEK has operational offices in India, UAE, Singapore & USA. As a world-class company with a regional focus, we primarily concentrate on providing Information Technology Solutions and Professional Consulting Services, across different verticals like Banking & Financial Services, Telecom, Government, Oil & Gas, Logistics, Supply Chain, Real Estate & Manufacturing. We have a solid reputation in the technology industry for providing excellent services to our clients. Our values are represented by our integrity, thought leadership, and commitment to maintaining a high-level of excellence in the constantly evolving world of Information Technology.
Read MoreRizwana Ashfaq Ashfaq - Manager- Talent Acquisition
Office No. 307 - 3rd Floor, New Century Tower, Port Saeed Road,Opp. Deira City Centre, Dubai - United Arab Emirates., Dubai, United Arab Emirates (UAE)