Programs Manager

Worldwide Zoo Consultants

The Program Manager will be responsible for overseeing and coordinating multiple projects within an organization. You will serve as the main point of contact for all stakeholders involved in the program and ensure that projects are delivered successfully, on time, and within budget. Your role will require a combination of leadership, strategic thinking, and excellent communication skills.

Duties

• Manage, support, and supervise all staff within their section to ensure the highest level of safety, courtesy, education, efficiency, and operational readiness at all times.
• Design, plan, and deliver training programs, for internal staff training & development and school children programs.
• Develop a learning program to match the national curriculum.
• Responsible for the program planning from development to delivery.
• Manage the information and education signs within the zoo, ensuring they are correct, and up to date, and inform maintenance if damaged or need cleaning etc.
• Develop conservation messages and information to enhance people s understanding and the importance of animal and wildlife conservation along with the Zoo Director.
• Develop and oversee the ranger guides and the content of information they use to inform and educate the visitors.
• Develop a range of educational material including props that can be used within the zoo to educate the visitors, including touch tables, presentations, posters, brochures, banners, workbooks, handouts and interactive materials etc.
• Adapt material for different age groups for staff and educational purposes.
• Train educators, guides and rangers to effectively educate visitors.
• Develop animal training programs, animal enrichment programs and continue education of area staff along with the Operations Manager / General Curator.
• Develop educative animal interaction programs.
• Work with the Zoo Director to market and promote the zoo, locally, nationally and internationally.
• Coordinate events, VIP interactions and animal handling experiences along with the Operations Manager / General Curator.
• Arabic to English and English to Arabic translation of documents and meeting dictation.
• Other duties as assigned.