Project Application Engineer Emerson

Job Responsibilities

• Qualify customer requests for quotation to ensure that proposals meet the customer s application and operational needs, with the authority to reject incomplete or non-compliant RFQs.

• Support and lead West region application engineers team to achieve strategic goals.

• Prepare customer quotations that are on time, technically accurate, commercially verified, offering the best all-round solution

• Convert MRO replacement enquiries into solution-selling opportunities by identifying customer requirements and proposing value-added solutions, with the authority to recommend technical alternatives.

• Maintain CRM data integrity for quotation records and win/loss analysis, with the authority to validate accuracy of entries.

• Work closely with factories & BDMs to maximize local quote capability and improve quote accuracy.

• Prepare quote in Oracle CPQ system and update CRM

• Work with order management team to provide a clean hand over of orders with supporting documents and attend kick off meetings if required.

• Achieve the KPIs set for the function like service levels (RDSL/PDSL) of quote response time & Hit Ratio.

• Adhere to local and international Emerson trade compliance procedures in connection with all transactions and business practices.

• Ensure compliance with Emerson s Quality Management System (QMS) and relevant documented procedures during quotation, review, and order handover, with the authority to enforce adherence.

• Apply risk-based thinking by identifying risks in technical solutions or quotations, with the authority to propose and implement mitigation actions.

• Participate in continual improvement initiatives, including feedback from nonconformances or customer complaints.

• Maintain awareness of and adherence to product conformity standards, such as API 609, when preparing technical offers.

• Collaborate with the quality team during internal audits, process reviews, or corrective/preventive action investigations.

• Facilitate training, collaborate with departments, and conduct knowledge-sharing sessions to enhance team competency, with the authority to approve training content.

• Fulfill any other reasonable duties as required.

Who you are?

• Communicates Optimally

• Interpersonal Savvy

• Collaborates

• Decision Quality