Project Management Team Lead Bayantech

Responsibilities:

• Respond to client emails promptly for efficient communication.
• Confirm project requirements, align workflows, assign tasks, and track progress for efficiency.
• Coordinate with the production team, including Project Managers (PMs) and Vendor Managers (VMs), to ensure smooth task execution.
• Develop project plans with clear timelines and budgets, keeping projects on track and aligned with client expectations.
• Maintain communication with clients and vendors, providing updates, confirming deadlines, addressing issues, and discussing progress or changes.
• Oversee quality assurance by coordinating with linguists and vendors to ensure accuracy and adherence to client specifications.
• Prepare, review, and deliver files to clients by the deadline, meeting quality standards.
• Manage and close POs for proper documentation and billing.
• Maintain strong client relationships by addressing requests, providing solutions, and managing accounts.
• Identify opportunities to optimize workflows, improve efficiency, and enhance quality.
• Train and mentor new team members.
• Reporting to management with updates on project status, challenges, and outcomes.
• Coordinating with other departments to ensure smooth workflows and resource alignment.
• Resolving issues promptly to maintain project efficiency and client satisfaction.
• Handling client feedback, addressing concerns, and implementing improvements.
• Providing leadership and guidance to team members to ensure optimal performance and collaboration.
• Monitoring team utilization to maximize productivity and resource efficiency.
• Identifying opportunities for process optimization and implementing improvements to enhance workflows.
• Mentoring and supporting team members in their professional development and growth.

Requirements:

• Bachelor s degree in Business Administration, or a related field.
• 5-7 Years of experience in a similar role
• Excellent verbal and written English
• Certificate and or knowledge including planning, budgeting , risk management, etc
• Advanced knowledge of CAT and QA Tools
• Advanced knowledge of Localization services like MTPE, DTP, Media, Elearning, AI
• Advanced knowledge of Localization Engineering