Project Manager - Banking

PayTech Group

Core Responsibilities and Accountabilities:

• Working with product leaders to provide support in implementing VCS Product and Platform strategy
• Writing business requirements into detailed use cases for new and existing products and platforms
• Coordinating with assigned team in tracking market-initiated prioritization asks and roadmap items delivery
• Collaborate cross functionally with partners from pricing, technology, account management teams, operations, client services to launch new products
• Participate in User Acceptance Testing for platform enhancements
• Building presentations and dashboards for tracking Product and Platform roadmap for internal and external stakeholders
• Building business cases and pricing models, supporting commercialization efforts
• Collaborating with Client Services teams in implementation and operational support
• Partnering with business and technology teams globally to communicate and support sales enablement for new features, listen, and gather feedback, and cultivate insights to inform product roadmaps
• Acting as the liaison for partners for all matters relating to contracting follow-up and processing
• Collaborating with the sales and product teams as a technical expert for B2B Platforms to maximize revenue and build deeper client relationships.
• Support the issuer on day-to-day queries as needed, provide a contact point into regions
• Play a crucial role in interfacing with various technology teams within the client and business stakeholders to identify requirements, converting them to functional specs

Knowledge and Experience:

• The ability the work closely with internal and external stakeholders with proven relationship, troubleshooting/ problem solving skills and leaning towards action
• A strategic thought leadership and analytical skills with the ability to develop and sell new strategies to internal and external clients
• Politically and commercially astute with the presence and credibility to build senior client and internal stakeholder relationships to achieve defined team goals
• A proactive team player with can-do attitude and willingness to pick up and run with work that is unfamiliar or new
• The ability to explain complex business and technical concepts to broad audiences in an approachable way
• Experience and insight into technology, card issuance, four-party payments, and customer experience

Mandatory Skills:

• Experience in operations, implementation and project management in the Banking, Payment & Card solution, and the FinTech industry, ideally with expertise in B2B payments
• Previous track record in planning, managing and follow through on complex projects
• Strong interpersonal and collaboration skills with the ability to explain complex business and technical concepts to broad audiences in an approachable way

Preferred Skills:

• Excellent communication skills (written, verbal, and presentation) in English; proficiency in Arabic is an advantage
• Regional experience across the GCC region