Project Manager ZainTech

Responsibilities:

• Deliver ICT projects in line with established project management best practices, ensuring client and stakeholder satisfaction.
• Plan, organize, and execute projects from initiation to completion, maintaining focus on scope, schedule, budget, and quality.
• Facilitate input from project teams and stakeholders to prepare comprehensive project plans and schedules.
• Lead and motivate cross-functional teams to achieve project goals and promote adoption of agile principles and continuous improvement.
• Apply both Agile and Waterfall methodologies appropriately based on project needs and organizational context.
• Monitor and control project progress, identifying performance variances and implementing corrective actions as needed.
• Set and manage clear project milestones, deadlines, and deliverables.
• Report regularly on project performance, progress, and key metrics to management and stakeholders.
• Manage project budgets by forecasting requirements, monitoring expenditures, and achieving financial objectives.
• Ensure roles, responsibilities, and accountabilities are clearly communicated across all stakeholders.
• Establish and monitor performance standards and ensure alignment with organizational performance frameworks.
• Identify performance issues promptly and coordinate effective resolution to maintain productivity and morale.
• Serve as the main customer interface throughout the project lifecycle, ensuring clear and proactive communication.
• Build and maintain strong, trust-based relationships with customer stakeholders at various levels (operational and executive).
• Lead regular customer engagement meetings, status updates, and steering committees to ensure alignment and transparency.
• Understand customer objectives and ensure project outcomes are aligned with their business priorities.
• Manage customer expectations, handle escalations professionally, and drive issue resolution collaboratively.