Job Description

Roles & Responsibilities

Purpose of the Role:

To lead and manage all aspects of facilities management—both hard and soft services—within assigned projects or contracts. The role focuses on achieving operational excellence, client satisfaction, financial targets, and compliance with company standards. The Project Manager is responsible for team leadership, service delivery, resource planning, and ensuring alignment with contractual obligations and KPIs.

Key Responsibilities:

Strategic & Operational Management:

· Oversee day-to-day operations for both technical (hard) and support (soft) services

· Develop and implement FM strategies aligned with project goals

· Ensure compliance with safety, quality, and sustainability standards

· Drive operational efficiency and cost optimization

· Review and approve maintenance plans, checklists, and technical solutions

· Client & Stakeholder Management

· Serve as the primary point of contact for the client

· Maintain strong client relationships through regular communication and reporting

· Address escalations promptly and professionally

· Ensure service delivery meets agreed KPIs and SLAs

Team Leadership:

· Select, train, and develop a high-performing FM team

· Conduct performance evaluations and provide ongoing feedback

· Promote a positive work environment and resolve team issues proactively

· Plan resources to ensure smooth project execution

Financial & Commercial Oversight:

· Manage project budget, including cost control, revenue, and profit margins

· Approve procurement and material requests within budget limits

· Track collections and ensure financial targets are met

Qualifications & Experience:

Education:

· Bachelor’s degree in Engineering, Facilities Management, or related field

· MBA or Master’s in Engineering preferred

Experience:

· 10+ years in Facilities or Project Management

· Strong background in both Hard & Soft Services

· Prior roles: Facility Manager, Maintenance Manager, Project Manager, Operations Manager

Key Skills:

· Strong leadership and team management skills

· Expertise in hard & soft services operations

· Proven project and budget management capabilities

· Excellent communication and client handling skills

· Strong understanding of SLAs, KPIs, and contract management

· Knowledge of sustainability and quality standards in FM

� Job Location:Available in all regions of the Kingdom of Saudi Arabia

Project Manager EFSIM Facility management services