Job Description

Roles & Responsibilities

The Project Manager will play a crucial role in ensuring the successful delivery of initiatives across the capability building and enabling department.

This role is responsible for the end-to-end planning, delivery, and evaluation of educational programs - from initial scoping through execution and close-out. The role requires strong ownership, structured thinking, and the ability to manage multiple projects, stakeholders, timelines, and risks while maintaining program quality, learner experience, and alignment with organizational objectives.

Key Responsibilities

Program Planning & Structuring

Define programme scope, objectives, deliverables, timelines, and success metrics in collaboration with internal stakeholders
Translate educational goals into structured project plans, schedules, and workstreams
Develop and maintain programme roadmaps across short-term activations and long-term initiatives
Align resources (staff, instructors, spaces, equipment) with programme requirements

Delivery & Execution

Lead the day-to-day execution of assigned educational programmes
Ensure programmes are delivered on time, within scope, and within approved budgets
Coordinate across education, operations, marketing, finance, and external partners
Oversee programme logistics including scheduling, onboarding, facilities readiness, and material procurement
Maintain high standards of learner experience and programme quality throughout delivery

Stakeholder & Partner Management

Act as the primary point of contact for internal teams, instructors, consultants, and external partners
Manage day-to-day expectations, communication flows, and approvals across stakeholders
Facilitate alignment between educational intent, operational feasibility, and partner requirements
Proactively flag conflicts, changes, or misalignment for management decision

Budgeting & Financial Oversight

Develop and manage programme budgets in coordination with finance and leadership
Track expenditures, forecast costs, and flag variances early
Ensure contractual scopes, payment schedules, and deliverables are adhered to

Risk & Quality Management

Identify potential risks related to timelines, resources, quality, safety, or stakeholder dependencies
Develop and implement mitigation strategies
Ensure compliance with organisational policies and contractual obligations
Monitor programme quality through feedback, evaluation tools, and internal reviews

Monitoring, Reporting & Evaluation

Track programme performance against defined KPIs and objectives
Prepare status updates, reports, and post-programme evaluations
Collect and analyse participant, instructor, and stakeholder feedback
Translate insights into recommendations for programme improvement

Process Improvement & Knowledge Management

Contribute to the development and refinement of programme management frameworks, templates, and tools
Document learnings, best practices, and operational insights
Support continuous improvement of educational delivery systems and workflows

Desired Candidate Profile

Bachelor’s degree in Business, Education, Design, Architecture, or a related field
Project management certification (PMP, PRINCE2, Agile, or equivalent) is a plus
3–5 years of experience in project or programme management, preferably within education, cultural, creative, or public-facing environments
Experience working within educational programs, workshops, residencies, or training initiatives is preferred
Familiarity with design, making, or creative learning environments is an advantage
Experience coordinating instructors, facilitators, or subject-matter experts is preferred

Skills & Competencies

Strong organisational, planning, and problem-solving skills
Excellent written and verbal communication skills
Proven ability to manage multiple stakeholders, timelines, budgets, and risks

Project Manager - Make YOSH HOSPITALITY LLC OPC