Project Pharmacy Manager

Medecins Sans Frontieres

Main accountabilities:

• Participating actively in the definition and update of the annual planning and budgets of the pharmacy activities in the project.
• Defining storage, stock management and supply processes, as well as hygiene and security procedures, tools, and protocols (controlling pests and rodents) to ensure good storage conditions (temperatures, humidity and light exposure) and the accurate handling of the products and equipment in terms of hygiene and that all hygiene and security procedures are followed in project pharmacies (cleaning, controlling pests and rodents, etc.)
• Giving technical support to MSF partner organizations in the ordering and supply process of medicines and medical devices. Monitoring correct stock management across pharmacies of MSF or its partner organizations (as applicable), to guarantee a good control and up to date data of stock levels and avoid expiries, overstocks, and stock outs. Reporting on drug consumptions and medical devices dispensed according to protocols, informing on unusual patterns.
• Ensuring, in cooperation with the logistics/supply manager, proper maintenance of cold chain and storage conditions (e.g. humidity, temperature, light exposure, cleanliness, pest and rodents control, etc.), and that classification and organization of medicines and medical material meet MSF protocols.
• Ensuring the collection of data for monitoring and surveillance of optimal quantity & quality of medicine use. Supporting activities at service level for effective drug distribution and control, quality prescription (analysing rational drug use), medicines reconciliation, antibiotic stewardship interventions such as restricted use antibiotic review, follow up of pharmaceutical care plans, patient counselling, good dispensing practices and safe medication practices.
• Supervising, coaching, motivating, and evaluating all the pharmacy staff under his/her responsibility, in order to ensure the strict respect for working procedures and protocols. Ensuring that all pharmacy staff uses required clothes and equipment according to protocols, i.e. white coat, gloves, etc.
• To define, if needed, training opportunities for the medical staff.
• Carrying out all the reporting tasks associated to his/her field of action and responsibility, ensuring its consistency and accuracy, to support in the relevant decision-making and participating in monthly reports according to guidelines (SitReps, medical statistical reports, etc.)
• Planning and supervising, in close coordination with the HR department, the associated processes (recruitment, training/induction, evaluation, potential detection, development and communication) of the staff under his/her responsibility to ensure both the sizing and the amount of knowledge required.

Context / Specific accountabilities:

• Support consistent implementation of mission-wide pharmacy standards across all Egypt projects through regular technical support visits and close coordination with Medical Activity Managers in respective projects.
• Monitor proper cold chain functioning and safe storage conditions in relevant sites and proposing corrective actions swiftly with counterpart in Partner organisations.
• Enhance rational drug use through prescription audits, antibiotic stewardship reviews, dispensing supervision and targeted coaching of prescribers and dispensers.
• Lead continuous capacity-building of relevant staff in partner organisations through structured coaching, competency-based trainings, and clear reinforcement of MSF pharmacy protocols.
• Ensure accurate, timely pharmacy reporting and consumption analysis to support medical and operational decision-making at project and partner levels.
• Follow the communications with HQ pharma counterparts:
• Support the country MedCo in representing and defending MSF s interests with MOH and other local authorities or local suppliers and partners for any issue concerning pharmaceutical supply.