Property Manager Jones Lang LaSalle

1. Operations Management:

• Oversee daily mall operations ensuring optimal functionality and tenant satisfaction

• Supervise facility management, maintenance, security, cleaning, and technical services

• Ensure compliance with health, safety, and fire regulations

• Manage vendor contracts and monitor service quality

2. Tenant Relations & Leasing Support:

• Maintain strong relationships with existing tenants and address concerns promptly

• Coordinate lease renewals and support leasing team with prospective tenants

• Conduct regular tenant meetings and property inspections

• Ensure tenant compliance with lease agreements and mall regulations

3. Financial Management:

• Prepare and manage annual operating budgets

• Monitor expenses and identify cost-saving opportunities

• Oversee rent collection and service charge reconciliation

• Prepare monthly financial reports for client review

4. Client Reporting & Communication:

• Provide regular updates to mall owner/client on property performance

• Prepare comprehensive monthly management reports

• Present strategic recommendations for property improvement

• Ensure transparency and timely communication on all property matters

5. Team Leadership:

• Supervise on-site staff including supervisors, security, and maintenance teams

• Conduct performance evaluations and provide training

• Foster a professional and efficient work environment

6. Marketing & Events Support:

• Collaborate with marketing team on promotional activities and events

• Ensure mall presentation meets brand standards

• Support tenant marketing initiatives

KEY PERFORMANCE INDICATORS:

• Tenant satisfaction and retention rates

• Budget adherence and cost control

• Occupancy levels

• Property condition and maintenance standards

• Client satisfaction