Public Area Team Leader
IHG Hotels & Resorts
Employer Active
Posted 6 hrs ago
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Gender
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Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
Job Details
Country: UAE
City: Dubai
Industry: Hospitality / Hotels
Function: Housekeeping / Cleaning
Job Type: Full-time
Key Responsibilities
- Supervise and coordinate public area attendants to ensure all assigned tasks are completed efficiently and up to hotel standards
- Conduct daily inspections of lobbies, corridors, elevators, pool areas, restrooms, and other public spaces
- Oversee the proper use, maintenance, and storage of cleaning equipment and supplies
- Coordinate with housekeeping and engineering departments for special cleaning projects and repairs
- Monitor cleanliness during peak hours and respond promptly to guest feedback or complaints
- Train and mentor new staff members on cleaning procedures, safety, and brand service standards
- Maintain accurate inventory of cleaning materials and ensure timely replenishment
- Support the preparation of daily rosters and scheduling for the public area team
- Ensure all safety, hygiene, and sanitation protocols are consistently followed in accordance with hotel and local regulations
- Promote a positive and cooperative work environment aligned with voco s brand values
Skills Set
- Housekeeping supervision and coordination
- Staff training and performance management
- Time management and task prioritization
- Health, safety, and hygiene compliance
- Guest interaction and problem resolution
Why Join Us
- Be part of IHG s upscale brand, voco Hotels, known for its vibrant character and personalized hospitality
- Enjoy competitive pay, benefits, and global career development opportunities
- Work in a dynamic and inclusive environment that celebrates individuality and teamwork
- Contribute to sustainable operations aligned with voco s commitment to responsible hospitality
Desired Candidate Profile
Ideal Profile
- Minimum of 1 2 years of experience in housekeeping within a hotel, including at least 6 months in a supervisory or team leader role
- Knowledge of cleaning techniques, materials, and housekeeping equipment
- Strong leadership, communication, and organizational skills
- Physically fit and able to handle light to moderate tasks such as lifting, bending, and standing for long periods
- Flexible to work shifts, weekends, and public holidays
- Customer-focused attitude with the ability to resolve issues promptly and professionally
Company Industry
Department / Functional Area
Keywords
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IHG Hotels & Resorts
About the Company
voco Dubai The Palm, part of IHG Hotels and Resorts, combines contemporary style with thoughtful comfort in one of Dubai s most iconic locations. Situated on Palm West Beach, the hotel offers an inviting atmosphere, modern amenities, and a focus on sustainable living. voco Hotels blend reliability with personality, creating memorable stays for guests while providing rewarding career opportunities for its team members.