QHSE Manager

EssilorLuxottica

Main assignment :
> Developing, maintaining and implementing Company Quality, Health, Safety and Environment (QHSE) Management System as per ISO & Group Standard.
> Ensure customer satisfaction and customer feedback management.
> Ensure product and service compliance
> Ensure compliance with regulations and any other applicable requirements.
> Monitor and improve process capability with the support of process experts, maintain continuous communication with stakeholders and support the regional quality network.
Job Responsabilities:
Quality Management System
• Manage and ensure compliance and consistency of the local QMS with the group standard, ISO 13485 standards, and other applicable requirements.
• Ensure effectiveness, continuous improvement of the QMS and awareness at all levels of the organization.
• Develop, implement and monitor quality policies and procedures
• Organize, monitor, and optimize PDCA Quality Action Plan reviews
• Monitor and communicate assigned key performance indicators and disseminate global objectives and action plans.
• Communicate effectively with internal and external stakeholders on QHSE issues.
Medical Device Regulations
• Ensure compliance with regulatory requirements
• Driving medical device registrations and communications with regulatory authorities
Customer Satisfaction
• Listen to the market, identify trends, weaknesses, and problems to be resolved
• Monitor customer feedback and complaints and participate with other departments on the analysis and action plan definition to improve customer satisfaction.
New Product/Process/Equipment Validations
• Ensure that new product, process and equipment follow proper validation process as per group requirements
• Prepare Product release and secure Market release from regional quality
• Analyze production data to identify improvements and support the implementation of action plans
Manufacturing quality
• Ensure that the production Quality team has all the necessary skills and equipment to achieve the required quality level
• Ensure that applicable testing methods, cosmetic, optical and other quality standards are implemented and respected
• Maintain site metrology up to date
• Manage the quality level of suppliers (internal and external)
• Contribute with the operations team in improving performance, resolving quality issues using QRQC, 8D, etc.
EHS
• Sets up and implements policies & procedures in Environment, Health and Safety
• Ensures implementation of Crisis Management Policy and procedures.
• Promote EHS awareness to employees, contractors, subcontractors to ensure compliance with EHS requirements on site
• Monitors and analyzes accident/ incident and collaborate with teams to improve prevention
• Rigorously apply EHS rules and actively participate in the implementation of group requirements.
• Promote and ensure compliance with EssilorLuxottica's core values and EHS culture.
Candidate Profile :
• Experience managing QMS based on ISO standard (either of ISO 13485 /9001 /14000 /45001)
• Good understanding of environmental regulations and occupational health & safety requirements
• Technical knowledge on Statistical Process Control, problem solving tools
• Strong analytical skills; able to analyse data, feedback and make conclusions and/or decisions
• Customer centric mindset with leadership and project management skills
• Good listener with excellent organizational skills and passionate driving results
• Good computer skills and solid knowledge in MS Office and BI apps
• Excellent verbal and written communication skills Fluency in French & English essential
• Medical device Optical industry experience is a strong advantage