Quality Analyst - IT solution delivery MAITRI GLOBAL PRIVATE LIMITED

We are seeking a Quality Analyst with 6-7 years of proven experience in quality assurance of enterprise technology projects, combining strong documentation QA expertise with hands-on testing of web applications.

The ideal candidate will have a dual focus:

• Ensuring enterprise-grade quality and compliance of project documentation.
• Executing end-to-end QA testing (manual and automated) of Outsystems web applications.

You will play a critical role in validating that solutions align with requirements, detecting issues early, and ensuring robust, high-performing applications.

Key Responsibilities

Documentation Quality Assurance

• Review all project deliverables (requirements, design specs, user guides, SOPs, etc.) for clarity, completeness, compliance, and accuracy.
• Manage and coordinate feedback and review cycles with business and technical stakeholders.
• Uphold documentation quality standards across the entire delivery lifecycle.

Web Application QA & Test Automation

• Verify that implemented functionality in Outsystems matches approved documentation.
• Execute comprehensive manual test plans, focusing on exploratory testing, regression, and edge cases with a "break the product" mindset.
• Design, build, and maintain end-to-end automated test suites for web applications using modern frameworks (e.g., Playwright, Selenium, Puppeteer, or equivalent).
• Apply Integration Testing (BDD frameworks such as Cucumber/SpecFlow) to validate cross-component functionality.
• Build and integrate automated test suites into the CI/CD pipeline, collaborating with DevOps to ensure quality gates.
• Conduct performance testing using JMeter or similar tools to assess scalability and reliability under load.
• Write scripts to validate APIs, data workflows, and complex user journeys through both manual and automated tests.

UAT & Stakeholder Collaboration

• Partner with business stakeholders to plan, coordinate, and execute User Acceptance Testing (UAT) cycles, providing clear guidance and support.
• Detect bugs and UI issues across a variety of devices, browsers, and operating systems.
• Provide clear, actionable feedback on test results, usability issues, and system reliability.
• Collaborate closely with engineering teams to validate functionality, debug issues, identify root causes, understand new features, and drive resolution.
• Ensure applications meet functional, regression, usability, and exploratory testing standards.

Defect Management

• Meticulously document, track, and report defects using tools, ensuring clear communication and timely resolution.

Preferred Methodologies: Agile / Scrum