Quality Control Manager
TEPCO S.A.E.
Posted on 27 Oct
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Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
- Quality Management System (QMS):
Maintain, implement, and improve the QMS in alignment with ISO, IEC standards, and other applicable norms. Ensure compliance with the company s Quality Policy and Fundamentals. - Audits:
Plan, execute, and oversee internal and external quality audits (ISO, customer, supplier). Lead audit preparation, corrective actions, and continuous monitoring to close non-conformities. - Quality KPIs:
Define, monitor, and report main quality performance indicators (KPIs) including defect rates, cost of poor quality, customer complaints, and supplier quality performance. - Non-Conformity Management:
Lead the Non-Conformity Management process, ensuring timely investigation, root cause analysis, corrective actions, and lessons learned deployment. - Supplier Quality:
Develop and manage supplier quality assurance programs, including incoming material inspections, supplier audits, and performance evaluations. Support in supplier quality development and improvement. - Process Quality Control:
Establish and maintain quality control plans for production processes. Ensure effective in-process inspections and testing are in place to prevent defects. - Final Product Testing & Outgoing Quality:
Oversee final product testing and verification processes to ensure compliance with IEC standards, customer requirements, and outgoing product quality standards. - Customer Satisfaction & Complaints Management:
Drive customer satisfaction initiatives by managing customer feedback, handling after-sales complaints, and implementing corrective and preventive actions. - Incoming Material Quality:
Ensure robust incoming inspection and material verification processes are in place to secure material quality before use in production. - Quality Training (Quality School):
Manage and collaborate with various function for delivering quality training programs ("Quality School") for Blue Collars to build quality awareness and capability at all levels.
Desired Candidate Profile
- B.Sc. in Electrical Engineering with 10+ years experience in manufacturing (Electric Power Products / Automotive), including 5 years as Quality Manager.
- ISO 9001 Lead Auditor certification preferred; Six Sigma Black Belt is an advantage.
- Strong knowledge of IEC standards, product testing norms, and quality tools (FMEA, 8D, RCA, SPC, MSA).
- Proficient in ERP/QMS systems and Microsoft Office.
- Excellent leadership, communication, and problem-solving skills with experience in project management and data analysis (DMAIC).
- Fluent in English, with the ability to work effectively under pressure and manage stakeholders efficiently.
Company Industry
- Industrial Products
- Heavy Machinery
Department / Functional Area
- Quality
- Testing
- QA
- QC
- Inspector
Keywords
- Quality Control Manager
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