Quality Control Manager

Semak

Quality Control Systems & Compliance

• Develop, implement, and maintain comprehensive QC procedures and testing protocols for raw materials, in-process, and finished cosmeceutical products.
• Ensure compliance with ISO 22716 (Cosmetic GMP), FDA, and local regulatory standards.
• Establish and review product specifications, sampling plans, and acceptance criteria based on product formulations and regulatory guidelines.
• Maintain a state of audit readiness at all times.

Technical Oversight & Product Quality

• Supervise analytical and microbiological testing of cosmetic ingredients, bulk, and finished products to ensure conformity with quality standards.
• Oversee physical, chemical, and stability testing, ensuring accurate and timely reporting of results.
• Evaluate formulation performance and shelf-life through systematic stability programs.
• Investigate non-conformances, deviations, and customer complaints, implementing root cause analysis and CAPA.
• Implement best practices for sample handling, documentation, and data integrity.

Cross-Functional Collaboration

• Partner with Production and QA to resolve in-process quality issues and ensure smooth production flow.
• Liaise with Suppliers and Procurement to qualify raw materials and packaging components.

Leadership & Team Development

• Lead, mentor, and train QC analysts and technicians, building strong technical capabilities and a culture of accountability and continuous learning.
• Establish clear KPIs for QC team performance and monitor achievement against targets.

Data Analysis & Continuous Improvement

• Analyze test data and trend reports to identify recurring issues and propose preventive measures.
• Drive continuous improvement in QC systems to enhance product quality, efficiency, and compliance.
• Support internal and external audits, maintaining complete documentation and traceability