Quality Coordinator
MTS Globe
Employer Active
Posted 9 hrs ago
Send me Jobs like this
Experience
1 - 7 Years
Education
Bachelor of Business Administration(Management)
Nationality
Any Nationality
Gender
Not Mentioned
Vacancy
1 Vacancy
Job Description
Roles & Responsibilities
- Conduct regular operational audits, inspections, and quality checks in hotels.
- Monitor compliance with quality standards.
- Document non conformities and assist teams in resolving quality related issues.
- Track and update quality documentation, fact sheet system and checklists.
- Identify recurring issues and recommend proactive quality improvements.
- Maintain organized records of audits and inspections.
- Coordinate implementation of corrective and preventive action plans with department leaders.
- Monitor customer reviews, survey results, and guest feedback daily.
- Identify service gaps and communication opportunities for improvement.
- Collaborate with teams to ensure timely resolution of complaints and service recovery cases.
- Track guest satisfaction scores and improvement progress.
- Bachelor s degree in Business, Quality Management, Hospitality, or a related field.
- Fluency in the German language is a must (C1 level), Native Germans preferred
- Experience in quality department or guest relation
- Strong analytical and reporting skills.
- Excellent communication and interpersonal abilities.
- Detail oriented with strong organizational and follow up skills.
- Knowledge of quality systems, , or customer experience frameworks is preferred.
- Proficiency in MS Office (Excel, Word, PowerPoint).
Desired Candidate Profile
- Bachelor s degree in Business, Quality Management, Hospitality, or a related field.
- Fluency in the German language is a must (C1 level), Native Germans preferred
- Experience in quality department or guest relation
- Strong analytical and reporting skills.
- Excellent communication and interpersonal abilities.
- Detail oriented with strong organizational and follow up skills.
- Knowledge of quality systems, , or customer experience frameworks is preferred.
- Proficiency in MS Office (Excel, Word, PowerPoint).
Company Industry
- Travel
- Tourism
Department / Functional Area
- Quality
- Testing
- QA
- QC
- Inspector
Keywords
- Quality Coordinator
Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@naukrigulf.com